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Hi,Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.Please answer the below question to assist you better,1. What is the make and model of your computer?2. What about other USB devices? Do they get detected and function fine?3. What is the make and model of the hard drives?4. Did you try connecting the USB to ATA/ATAPI Bridge to another USB port and check?As of now try connecting the USB to ATA/ATAPI Bridge to another laptop or pc and check if you are facing the similar issue.Reply us with more information to assist you better.
Only after 11 August 2016 windows 10 anniversary update I can't access files on either usb hard drive.They have a letter assigned to them i.e. Local Disk E: 0 bitsas of 2 Sep2016 I still can't access USB Hard drives but usb sticks work. Both USB hard drives work on my Samsung TV.No error code or error message when I connect the USB hard drives to the computer,Seagate FreeAgent GoFlex 92F2NA-500 750 GBimation Apollo M100 IMO-10003 1TB.I ran troubleshooter:The driver for the Coprocessor is not installed. Install the latest driver for the device.Apply this fixWindows 10 Anniversary Update USB Hard Drives not workingAfter 11 August 2016 windows anniversary update I can't access files on either drive.They have a letter assigned to them i.e. Local Disk E: 0 bitsas of 2 Sep2016 I still can't access USB Hard drives but usb sticks work. Both USB hard drives work on my Samsung TV.Specs of computer are down below.I tried trouble-shooterDevice install settingsWindows is not currently set to check the most up to date drivers when a new device is installed.EnableEnable Automatically checking.Problems found-Coprocessor doesn't have a driver. Not FixedApply software for driver problem completedInstall a driver for this device completedWindows Update configured to never install drivers FixedStill can't use USB hard drives.Restarted computer still can't use USB hard drives.Unplug USB hard drives, restart computer, plug in USB hard drives still can't use USB hard drives.Ran Driver Booster 4 - all drivers up to dateDriver InformationSeagateVersion: 10.0.14393.0Date: Publisher MicrosoftimationVersion: 10.0.14393.0Date: Publisher Microsoftspecs.
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Logical Storage DevicesSystem Reserved: 350MB (NTFS, 4kB) @ WDC WD7500AACS-00D6B1 (750.2GB, SATA300, 3.5', 5400rpm, 16MB Cache)Hard Disk (E:): N/A @ WDC WD10JPVX-22JC3T0 (1TB, USB2/SATA300/600, 5400rpm, 8MB Cache)Hard Disk (C:): 698GB (NTFS, 4kB) @ WDC WD7500AACS-00D6B1 (750.2GB, SATA300, 3.5', 5400rpm, 16MB Cache)Hard Disk: 450MB (NTFS, 4kB) @ WDC WD7500AACS-00D6B1 (750.2GB, SATA300, 3.5', 5400rpm, 16MB Cache)Removable Drive (A:): N/AOptical Drive (D:): N/A @ TSSTcorpCD/DVDW TS-H552B (ATA33, DVD+-RW, CD-RW, 2MB Cache).